Legal Information

In compliance with Article 10 of Spain's Information Society Services Act (Ley 34/2002, LSSI-CE), the information of the owner of vitadoctors.es is as follows:

• Legal name: VITA DOCTORS, S.L. • Tax ID (CIF): B88809058 • Registered address: Passeig Illetes, 2, Local 11, 07181 Cas Català-Illetes, Mallorca, Balearic Islands, Spain • Company registration: Mercantile Registry of Mallorca, —, —, —, — • Email: hello@vitadoctors.es • Phone: +34 681 269 242 • Activity: Provision of general medicine and dermaesthetic services, including care for DYLSI Agency clients under a collaboration agreement.

In compliance with Spain's Healthcare Professions Act (Ley 44/2003) and the applicable Balearic Islands health regulations:

• Medical Director: Liliana Rey Martínez • Medical licence number: 070708829 • Professional body: Il·lustre Col·legi Oficial de Metges de les Illes Balears (COMIB) • Health centre authorisation number: —

Documentation evidencing the health centre authorisation and professional information about the medical team is available at the clinic.

This Legal Notice governs access to and use of vitadoctors.es. Access is free of charge and does not generally require prior registration, although certain contact forms may require the voluntary provision of personal data.

Mere use of this website constitutes full acceptance of this Legal Notice, the Privacy Policy, and the Cookie Policy in their current version.

If you do not agree with these terms, you must refrain from using the website. Vita Doctors, S.L. reserves the right to modify this Legal Notice at any time.

The website's information services are intended for adults. Minors may only use the website under the supervision of their parents or legal guardians.

You agree to make lawful and appropriate use of the website and, in particular, to refrain from:

• Using the content for purposes contrary to law, public order, or morality. • Reproducing, distributing, or publicly communicating the content without express authorisation. • Introducing or spreading computer viruses or other harmful elements. • Attempting to access or manipulate data belonging to other users or third parties. • Using the content to send unsolicited communications or unauthorised commercial messages. • Taking any action that may damage, overload, or impair the website.

The information on this website is for general information purposes only. It does not replace professional medical diagnosis, advice, or treatment. You should not make decisions about your health based solely on information published here and should always consult a qualified healthcare professional.

Vita Doctors, S.L. will endeavour to keep the information accurate and up to date but does not guarantee the absence of errors or the absolute currency of all content.

The website provides a contact form for submitting enquiries and information requests. Completion is voluntary, but omitting mandatory fields may prevent us from responding.

You guarantee that the information you provide is accurate and agree not to include health data or other special categories of personal data (Art. 9 GDPR) in your messages. For clinical enquiries, please visit the clinic or use the designated healthcare channels.

All content on this website — including the graphic design, source code, logos, trademarks, trade names, texts, photographs, illustrations, graphics, and other elements — is the exclusive property of Vita Doctors, S.L. or of third parties who have authorised its use, and is protected by Spanish and EU intellectual and industrial property law.

Reproduction, distribution, public communication, or any other exploitation of the content, in whole or in part, without the express written authorisation of Vita Doctors, S.L. is strictly prohibited.

This website may contain links to third-party websites for informational purposes. Their inclusion does not constitute endorsement or acceptance of responsibility for the content, products, or services of those sites.

Vita Doctors, S.L. has no control over those websites. Access is at your own risk and is governed by their own terms and privacy policies.

Vita Doctors, S.L. does not guarantee uninterrupted availability of the website, the absence of errors in the content, or the absence of viruses or other harmful elements.

To the maximum extent permitted by law, Vita Doctors, S.L. shall not be liable for: (a) unavailability of the website; (b) the presence of viruses or harmful elements; (c) breach of these terms by you; or (d) the content and services of linked third-party sites.

The above does not affect the liability of Vita Doctors, S.L. as a healthcare centre in the provision of its medical services.

The processing of users' personal data is governed by the Privacy Policy and Cookie Policy published on this website, which form an integral part of this Legal Notice.

This Legal Notice is governed by Spanish law. Any disputes arising from access to or use of the website shall be submitted to the competent courts in accordance with applicable law.

Where you are a consumer, the courts of your place of residence shall have jurisdiction in accordance with Spain's Consumer Protection Act (Real Decreto Legislativo 1/2007).

For any queries or communications regarding this Legal Notice:

• Email: hello@vitadoctors.es • Postal address: Passeig Illetes, 2, Local 11, 07181 Cas Català-Illetes, Mallorca, Balearic Islands, Spain • Phone: +34 681 269 242

The controller responsible for processing your personal data is:

• Legal name: VITA DOCTORS, S.L. • Tax ID (CIF): B88809058 • Registered address: Passeig Illetes, 2, Local 11, 07181 Cas Català-Illetes, Mallorca, Balearic Islands, Spain • Email: hello@vitadoctors.es • Phone: +34 681 269 242

For any matter relating to your personal data, please contact us quoting «Data Protection» in the subject line.

Through this website, we may process the following categories of personal data:

• Contact form data: name, surname, email address, phone number (optional), and message content. • Alternative communication channels: data you provide when contacting us by email, phone, or social media. • Browsing data: IP address, browser type and version, operating system, language, access date and time, pages visited, time on site, and referring URL. • Cookie data: as detailed in our Cookie Policy.

Please do NOT include health data, diagnoses, or medical treatment details in your messages. For clinical enquiries, please visit the clinic or use the designated healthcare channels.

Vita Doctors, S.L. processes your personal data for the following purposes:

1. To handle enquiries and information requests: legal basis — consent (Art. 6.1.a GDPR) and pre-contractual measures (Art. 6.1.b GDPR).

2. To ensure the operation, security, and maintenance of the website: legal basis — legitimate interests (Art. 6.1.f GDPR).

3. Aggregate web analytics via Google Analytics (with prior consent): legal basis — consent (Art. 6.1.a GDPR).

4. Compliance with legal obligations under healthcare, tax, and data protection law: legal basis — legal obligation (Art. 6.1.c GDPR).

5. Sending commercial communications, only with your express prior consent: legal basis — consent (Art. 6.1.a GDPR).

Failure to provide mandatory data may prevent us from handling your request.

As a general rule, Vita Doctors, S.L. does not share your personal data with third parties, except where required by law.

Certain service providers may access your data as data processors under Art. 28 GDPR:

• Vercel, Inc. — website hosting and delivery. • Cloudflare, Inc. — content delivery network and security. • Google Ireland Limited — web analytics (Google Analytics 4), only with your consent. • Corporate email provider. • Legal, tax, and accounting advisors when strictly necessary.

If you request the membership for DYLSI clients, we check with DYLSI Agency, using your DNI/NIE, that you are an active client. We do not share any clinical information with DYLSI. DYLSI Agency is responsible for how it processes its own data; you can consult its privacy policy at www.dylsi-seguros.com.

If you choose to write to us by WhatsApp, the message is transmitted through WhatsApp (Meta Platforms Ireland Limited), subject to its own terms.

Vercel, Inc., Cloudflare, Inc., and Google LLC are based or have infrastructure in the United States. These transfers are covered by the EU–US Data Privacy Framework, Standard Contractual Clauses approved by the European Commission (Decision 2021/914), and additional technical and organisational measures where necessary.

You may request further information about the applicable safeguards by writing to hello@vitadoctors.es.

Vita Doctors, S.L. retains your data for as long as necessary for the purposes for which it was collected and for the legally required retention periods:

• Contact form and communication channels: up to 12 months from last contact, unless a service or contractual relationship arises. • Browsing data and technical logs: up to 12 months. • Cookie data: as indicated in the Cookie Policy, up to 24 months for consent-based cookies. • Commercial communications: until consent is withdrawn or you object.

Once retention periods expire, your data will be securely deleted or blocked, retained only as required by law for competent authorities.

Data protection law grants you the following rights, which you may exercise free of charge at any time:

• Access: obtain confirmation of whether we are processing your data and access to it. • Rectification: request correction of inaccurate or incomplete data. • Erasure: request deletion of your data where it is no longer necessary or you withdraw consent. • Objection: object to processing on grounds relating to your particular situation. • Restriction: request restriction of processing in the cases provided for by law. • Portability: receive your data in a structured, machine-readable format and transfer it to another controller. • Withdrawal of consent: at any time, without affecting the lawfulness of prior processing.

To exercise these rights, write to Passeig Illetes, 2, Local 11, 07181 Cas Català-Illetes or email hello@vitadoctors.es quoting «Data Protection» and enclosing a copy of your identity document.

If you consider that the processing of your data infringes applicable law, you may lodge a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6, 28001 Madrid, or at www.aepd.es.

Vita Doctors, S.L. has implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk and to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

All staff with access to personal data are bound by confidentiality obligations. However, no security measure on the internet is completely impenetrable.

Vita Doctors, S.L. maintains profiles on social networks to promote its services. The processing of data you provide through these channels (by following us, interacting with posts, or sending direct messages) is governed by this Privacy Policy and by the terms and privacy policies of the social network concerned.

The website's services are intended for adults. Minors may only provide their personal data with the consent of their parents or legal guardians.

If you are aware that a minor has provided us with personal data without appropriate consent, please notify us at hello@vitadoctors.es so that we can delete it.

Vita Doctors, S.L. reserves the right to amend this Privacy Policy to reflect legislative changes, guidance from supervisory authorities, or changes to the services provided. Any amendments will be published on the website, indicating the date of the latest update.